Last Updated: August 12, 2026
 

This Privacy Policy describes how Sarover ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.shopsarover.com (the "Site").
 

This Site is hosted on Wix.com, which provides us with the online e-commerce platform that allows us to offer and sell our physical products to you.
 

1. INFORMATION WE COLLECT

We collect personal information from you directly and automatically through your interactions with our Site.
 

A. Information You Provide Directly

• Account Information: If you create a customer account on our Site, we collect your name, email address, password, and order history.

• Order & Shipping Information: When you select physical products for purchase, we collect your name, shipping address, billing address, phone number, and transaction preferences to fulfill your order.

• Customer Support: Information you provide when contacting us with inquiries, feedback, or support requests.
   

B. Information Collected Automatically (Cart & Site Interactions)

• Cart Data: We track and store information about the products you view, add to your cart, modify, or remove, as well as abandoned shopping carts.

• Usage & Behavioral Data: Information about how you navigate and interact with our Site, including pages viewed, links clicked, mouse activity, time spent on pages, and search terms.

• Technical & Device Information: IP address, browser type, device type, operating system, network connection, and unique session or cookie identifiers.
   

C. Payment Information

Payment transactions are processed through integrated third-party payment gateways supported by Wix Payments or affiliated payment providers. We do not directly store or hold complete credit card numbers on our servers. Your payment data is handled securely in accordance with the payment processor’s privacy policy and applicable security standards (such as PCI-DSS).
 

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the personal information we collect for the following purposes:

• Fulfilling Orders & Providing Services: To manage user accounts, process orders, arrange shipping and delivery of physical items, and provide customer support.

• Cart Interactions & Communications: To save items in your shopping cart across sessions and to send automated communications (such as Abandoned Cart emails) if you leave items behind without completing checkout.

• Site Analytics & Optimization: To analyze site usage, measure the effectiveness of our content, improve site navigation, and optimize customer experience using Wix Analytics.

• Legal & Security Purposes: To prevent fraud, enforce our Terms of Service, protect our legal rights, and comply with applicable legal obligations.
   

3. COOKIES AND TRACKING TECHNOLOGIES

Our Site uses cookies, log files, web beacons, and similar technologies provided by Wix to maintain core store functionality (such as cart memory and customer login sessions) and to gather usage analytics.

You can manage or disable non-essential cookies using the cookie banner provided on our Site or through your browser settings. Please note that disabling essential cookies may impact your ability to use certain site features, such as preserving items in your shopping cart.
 

4. SHARING AND DISCLOSURE OF INFORMATION

We share your information with trusted third-party service providers who assist us in operating our Site and business:

• Wix.com: Hosts our website, stores customer accounts, maintains database infrastructure, and provides built-in analytics and automated email systems (including abandoned cart notifications).

• Payment Processors: Integrated payment service providers process your payment card information securely to complete checkout.

• Shipping & Logistics Providers: Carries and delivery services receive your shipping address and contact details to deliver physical goods.

• Legal Authorities: We may disclose information if required by law, subpoena, or to protect the safety, rights, or property of our business or users.

We do not sell your personal information to third parties for monetary compensation.
 

5. DATA SECURITY AND RETENTION

We implement reasonable technical and organizational measures provided through the Wix infrastructure to protect your personal data. However, no internet transmission or electronic storage system is 100% secure.

We retain your personal information (such as account details and order history) for as long as your account remains active or as needed to fulfill the purposes outlined in this policy, resolve disputes, and comply with legal obligations.
 

6. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction of residence, you may have the following rights regarding your personal information:

• Access & Correction: The right to request access to or correction of the personal information we hold about you.

• Deletion ("Right to Be Forgotten"): The right to request that we delete your personal information, subject to certain legal exceptions.

• Opt-Out of Marketing Communications: You can unsubscribe from automated communications (including abandoned cart reminders or marketing emails) by following the "unsubscribe" link in those emails or contacting us directly.

To exercise any of these rights, please contact us using the information in Section 8 below.
 

7. THIRD-PARTY LINKS

Our Site may contain links to third-party websites or services (including external payment provider portals). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their respective privacy policies.
 

8. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
 

Sarover

Attn: Privacy Officer / Legal

Email: hello@shopsarover.com

Location: Pennsylvania, United States